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Your items may arrive sooner than the estimated delivery date. Ralph Lauren reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on RalphLauren.com.
When you choose the Economy delivery option, packages are delivered Monday through Saturday 8 AM to 4:30 PM. Orders sent by Fast, 2-Business-Day or Next-Day shipping methods are delivered Monday through Friday from 8 AM to 4:30 PM.
We recommend choosing Fast or Next-Day delivery if you are shipping your package to a business address. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you.
You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
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FAQ
Q1. Will it shedding and tangle?
A: Shedding: A few strands initial shedding of new hair is normal. We always suggest customer seal weft before installing and
brushing it with wide-tooth comb. Excessive shedding will cause by weft cutting or dryness. Please always seal the ends if you
cut weft for installation and keep it moisturized.
Tangle:Usually, our hair will not tangle because it is cuticle intact human hair. However, dryness, oil &dirt build-up, salt water
or not combing out daily will lead to tangle and shedding. Please follow hair care instruction and use good shampoo & conditioner to wash hair twice a week.
Q2. Can i dye it to other color and make other style?
A: Yes, our hairs are 100% human hairs can be dyed, bleached and permed. However, frequently dyed and permed will do
harm on hairs, even destroy hairs. Please do not do this frequently.
Q3. Why there is short hairs on the weft?
A:When hairs cut from donors ,it is a bundle of long hairs and no weft. A length of hairs need to be fold for sewing weft. That
is why there are short hairs by one side. Please don’t worry about this, it will not impact hair looking, and will not influence on
hair using and quality.
Q4. Is every strand of hair the same length?
A:Our hair is 100% human hair, cutting from young donors. As our own hairs, real human hair is not possible to grow the exact
same length of every single strand. That is why human hair ends are always thinner than the top. Please fully understand and
consider before placing order.
Q5. How to measure hair length?
A:All wavy/curly hair is made by heated straight hair. Please stretch it to straight from the head spin to the tail to measure correct length.
