We're so confident of our work that we guarantee this:
If you don't absolutelyfall in lovewith your portrait, then you don't pay us a single cent (cancel at any time)
That's how much we know you'll love it.
All you need to do is provide us with your favorite photo (via the upload button on this page, or via email instead), and we'll have our team create the most beautiful portrait you've ever laid your eyes on. It'll be like turning your favorite moment in time into a beautiful masterpiece to be shared with loved ones FOREVER.
Once you've approved your preview that we send via email, we'll then carefully package your new artwork and have it shipped to you within a week.
We also do pets, landscapes/nature, vehicles, etc. The only photo we may have issues with is something that is already painted.
It's the perfect gift for your partner, your friends, your family, or even for yourself.
Important Information
We provide previews/proofs (by default) via email in 1 - 3 business days. Unlike our competitors, we let you make sure that the artwork you're getting is EXACTLY what you want. But please add our email to your contact list to ensure quick preview delivery! Since each artwork is custom-made, we need to actually make it before we can send a preview (and they are not generated automatically).
Our team of artists work with you on a 1-on-1 basis. Need some edits made? If so, our artists will ensure to make all the changes necessary that you request from us. You can also double-check once you receive your preview/proof!
Out of our warehouse and to your door in DAYS, not months.Unlike our competitors, once you approve your preview, we ship out LIGHTNING fast. Many of the stores that offer similar products as ours sometimes take MONTHS to deliver, but not us.
Unlimited replacements and redos.However once a preview is approved and the item ships, we cannot make any more changes... if the final portrait you receive has ANY defects (or is damaged during transit), we will replace it for you at NO COST.
A customer support team that actually cares.Yes, we've read the reviews of our competitors, and what they lack in the MOST is their customer support. Unlike them, we believe customer support is #1, and that's why your dedicated customer support rep will treat you like the important person that you are... because without you, there would be no us.
All we ask from you is to send us the HIGHEST-QUALITY image possible. Our team will of course reach out to you if the image you send is unusable... but we're magicians and able to work with practically any image you throw at us!
At Georsmart, we aim to provide fast and reliable shipping for all our customers.
📦 Processing Time:
Orders are processed within 1–3 business days after payment confirmation.
🚚 Shipping Time:
Estimated delivery time is 5–10 business days depending on your location within the United States.
📍 Shipping Location:
We currently ship within the United States.
💲 Shipping Cost:
Shipping fees (if applicable) will be calculated at checkout.
📌 Order Tracking:
Once your order is shipped, you will receive a tracking number via email.
Please note that delays may occur due to high demand or external factors such as holidays or weather conditions.
Returns Policy
At Georsmart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
You may request a return within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Certain items may not be eligible for return, including:
- Personal care and hygiene products (if opened or used)
- Items marked as final sale
To initiate a return, please contact us at:
📧 sales@georsmart.com
Please include your order number and reason for return in your request.
Refunds Policy
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
📦 Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or full refund at no additional cost.
⏳ Late or Missing Refunds
If you haven’t received your refund yet, please check with your bank or payment provider. Processing times may vary depending on your financial institution.
📍 Contact Information:
Georsmart
Florida, 34984, United States
📧 sales@georsmart.com
📞 +1 (561) 891-3852
By making a purchase from Georsmart, you agree to this Return & Refund Policy.
