ⓘ Fit Note: These flats fit true to size. If you are between sizes, we recommend sizing up for the most comfortable fit.
► About This Shoe
Upper Material: Premium Pony Hair Outsole Material: TPR Rubber Sole — Anti-Slip Lining Material: Sheepskin Leather Insole: Full Grain Cowhide Leather — Cushioned Heel Height: Low Heel (Under 3cm) Toe Style: Split Toe (Tabi Silhouette) Closure Type: Adjustable Buckle Mary Jane Strap Fashion Element: Shallow Mouth / Cut-Out Side Detail Construction: Cemented Process Pattern: Pony Hair Texture Style: Retro / Avant-Garde Occasion: Daily Wear — All Seasons Available Colors: Green, Off-White Origin: China Target Group: Women, Universal (Ages 18–40)
We skipped cheap synthetic fabrics and chose genuine pony hair with a full grain leather insole — the kind that looks and feels like high-end designer pieces. The natural hair has a rich, textured finish that only gets better with time, while the sheepskin leather lining is soft against your skin. The signature split-toe Tabi silhouette gives these flats a bold, avant-garde look, while the classic Mary Jane buckle strap keeps the vibe grounded and wearable. The subtle cut-out details on the sides add breathability and visual interest — they stand out in the best way possible without being over-the-top. From flowy dresses and tights to wide-leg jeans and tailored trousers, these flats elevate every look.
► Shoe Care & Maintenance
Pony Hair Care: Brush gently in the direction of the hair using a soft bristle brush to remove dust and restore the natural sheen. Spot Cleaning: For light stains, dab gently with a slightly damp cloth. Never rub against the grain of the hair. Moisture Protection: Apply a water-repellent spray designed for pony hair or exotic leathers before first wear and periodically thereafter. Storage: Store in a cool, dry place away from direct sunlight and humidity. Use a shoe bag or box to protect the hair texture. Drying: If wet, allow to air dry naturally at room temperature. Never use direct heat sources such as hair dryers or radiators. Sole Care: Wipe the TPR rubber sole with a damp cloth to remove dirt and maintain grip. Buckle Strap: Keep the metal buckle dry and wipe with a soft cloth to prevent tarnishing.
► Shipping Information
🇺🇸 United States: Standard delivery 10–15 business days 🇨🇦 Canada 🇲🇽 Mexico 🇧🇷 Brazil: Standard delivery 10–15 business days 🇬🇧 United Kingdom: Standard delivery 10–15 business days 🇦🇺 Australia 🇳🇿 New Zealand 🇸🇬 Singapore 🇯🇵 Japan: Standard delivery 10–15 business days 🇪🇺 European Union: 🇦🇱 🇦🇹 🇧🇪 🇧🇬 🇭🇷 🇨🇾 🇨🇿 🇩🇰 🇪🇪 🇫🇮 🇫🇷 🇩🇪 🇬🇷 🇭🇺 🇮🇪 🇮🇹 🇱🇻 🇱🇹 🇱🇺 🇲🇹 🇳🇱 🇵🇱 🇵🇹 🇷🇴 🇸🇰 🇸🇮 🇪🇸 🇸🇪 Standard delivery 10–15 business days Middle East: 🇮🇱 🇶🇦 🇸🇦 🇦🇪 Standard delivery 10–15 business days
ⓘ Delivery times are estimates and may vary due to customs clearance, local carrier conditions, or peak seasons. Tracking information will be provided once your order ships.
► Product Images
We source products from trusted manufacturers to provide you with the best quality.
At Georsmart, we aim to provide fast and reliable shipping for all our customers.
📦 Processing Time:
Orders are processed within 1–3 business days after payment confirmation.
🚚 Shipping Time:
Estimated delivery time is 5–10 business days depending on your location within the United States.
📍 Shipping Location:
We currently ship within the United States.
💲 Shipping Cost:
Shipping fees (if applicable) will be calculated at checkout.
📌 Order Tracking:
Once your order is shipped, you will receive a tracking number via email.
Please note that delays may occur due to high demand or external factors such as holidays or weather conditions.
Returns Policy
At Georsmart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
You may request a return within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Certain items may not be eligible for return, including:
- Personal care and hygiene products (if opened or used)
- Items marked as final sale
To initiate a return, please contact us at:
📧 sales@georsmart.com
Please include your order number and reason for return in your request.
Refunds Policy
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
📦 Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or full refund at no additional cost.
⏳ Late or Missing Refunds
If you haven’t received your refund yet, please check with your bank or payment provider. Processing times may vary depending on your financial institution.
📍 Contact Information:
Georsmart
Florida, 34984, United States
📧 sales@georsmart.com
📞 +1 (561) 891-3852
By making a purchase from Georsmart, you agree to this Return & Refund Policy.
