*Organic, **Grass-Fed, Turns oils into soap; none remains after saponification, #Naturally contains Propolis, Royal Jelly and Pollen
HEAT WARNING: In warmer months, your body butter or face cream may arrive in a melted or runny consistency.
As our creams and body butters are whipped, this may result in the expected volume of the product appearing less than full. We assure you that we fill our jars completely to the top, howeverif you choose to purchase a body butter or face cream you are consenting to the possibility of it arriving in this reduced, melted, or runny state.
We are doing as much as we can on our end to ship our body butters and face creams in best quality conditions.
The condition depends on where you live and the care of the postal team. We communicate directly with our postal pick up team, but cannot control the journey it takes to reach you.
We highly recommend selecting Priority Shippingat checkout for the fastest shipping transit time.(Please note that shipping time does not affect processing time to pack the order)
If your body butter arrives melted or runny, please put it in the refrigerator to re-solidify.
The quality of the ingredients will remain intact even if the consistency is different than expected.
At Georsmart, we aim to provide fast and reliable shipping for all our customers.
📦 Processing Time:
Orders are processed within 1–3 business days after payment confirmation.
🚚 Shipping Time:
Estimated delivery time is 5–10 business days depending on your location within the United States.
📍 Shipping Location:
We currently ship within the United States.
💲 Shipping Cost:
Shipping fees (if applicable) will be calculated at checkout.
📌 Order Tracking:
Once your order is shipped, you will receive a tracking number via email.
Please note that delays may occur due to high demand or external factors such as holidays or weather conditions.
Returns Policy
At Georsmart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
You may request a return within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Certain items may not be eligible for return, including:
- Personal care and hygiene products (if opened or used)
- Items marked as final sale
To initiate a return, please contact us at:
📧 sales@georsmart.com
Please include your order number and reason for return in your request.
Refunds Policy
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
📦 Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or full refund at no additional cost.
⏳ Late or Missing Refunds
If you haven’t received your refund yet, please check with your bank or payment provider. Processing times may vary depending on your financial institution.
📍 Contact Information:
Georsmart
Florida, 34984, United States
📧 sales@georsmart.com
📞 +1 (561) 891-3852
By making a purchase from Georsmart, you agree to this Return & Refund Policy.
